Why do medical practices reach out to their patients? The answer seems obvious — because patients who are engaged in their own care tend to be healthier, which makes the job of the physician easier and helps control costs.
But if the answer is so obvious, why don’t more practices have effective Patient Engagement?
A 2016 NEJM Catalyst survey, for example, found that 70% of respondents said that fewer than half of their patients are highly engaged in their own health. And just 9% of the practices surveyed reported that they had more than three-quarters of their patients well engaged in their own care.